I was recently asked by CCH and AccountingWeb to write up a discussion paper on the less obvious, second-tier benefits of Electronic Document Management – the stuff that doesn’t become apparent until a system (any system – not just CCH’s) has been in place for a little while.
Return On Investment is a commonplace mantra with technology offerings for business at the moment (as indeed it should). The ROI of Document Management can be quite tricky to pin down at times, because the impact tends to happen in terms of lots of little advances and benefits – how do you quantify the benefits of NOT losing a client file?
Anyway – you can access a copy of this White Paper at the CCH web-site.. here.
There was follow-up discussion on the subject on AccountingWeb here.